I recently upgraded my OS from Windows ME to Windows 2000. After reading the above messages, I downloaded the latest chipset driver and installed it. However, each time that I boot, the Found New Hardware wizard appears asking about an unknown PCI device, which I cancel out. Needless to say, I would prefer not having to do anything in this situation. (See Device List below.)
My computer specs are:

====== System Overview ======
-- Identification --
System name: [deleted]
Tested on: Sun Jan 20 15:29:05 EST 2002
Model: Dell Computer Corporation Dimension 8100 (Desktop)
Service tag: [deleted]
-- Processor --
Intel Pentium 4, 1296 MHz (100MHz external)
-- BIOS --
Dell Computer Corporation A06 04/20/2001
-- Memory --
256MB (BIOS), 256MB (Windows)
90% free resources
4 memory slots, 2 free
-- Video --
32MB NVIDIA GeForce2 MX with TV Out (Dell)
1024x768 pixels, 65,536 colors
-- Disk --
C:\ (NTFS) 38138MB total, 34335MB free; 0% fragmented
D:\ CD-ROM
E:\ CD-ROM
Drive C - Maxtor 5T040H4
-- Network and Modem --
(net) 3Com 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX
Compatible)
(net) Microsoft WAN Miniport (L2TP)
(net) Microsoft WAN Miniport (IP)
(net) Microsoft WAN Miniport (PPTP)
(net) Microsoft Direct Parallel
(net) Wind River Systems iVasion PoET Adapter
-- Operating System and Browser --
Windows 2000 SP2 (Windows 2000 5.0.2195 Service Pack 2)
Original setup date: 12/29/2001
MSIE 6.0; 5.0; Q312461
Proxy: No proxy set
HTTP level: direct 1.1, proxy 1.1
Scripting version: 5.6.0.6626
-- Virtual Memory and Cache --
Swap file managed by Windows
File cache managed by Windows
Full system memory used by Windows

==== Hardware ====
====== Device List ======
-- --
(Problem code 1)
PCI Device (Problem code 1)
-- cdrom --
_NEC DV-5800A (11/14/1999)
_NEC NR-7800A (11/14/1999)
-- computer --
Advanced Configuration and Power Interface (ACPI) PC (11/14/1999)
-- diskdrive --
Maxtor 5T040H4 (11/14/1999)
-- display --
NVIDIA 32MB NVIDIA GeForce2 MX with TV Out (Dell) (4/13/2001)
-- fdc --
Standard floppy disk controller (11/14/1999)
-- floppydisk --
Floppy disk drive (11/14/1999)
-- hdc --
Standard Dual Channel PCI IDE Controller (11/14/1999)
Primary IDE Channel (11/14/1999)
Secondary IDE Channel (11/14/1999)
-- keyboard --
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard (11/14/1999)
-- media --
Microsoft Kernel System Renderer (11/18/1999)
Microsoft Kernel Audio Mixer (11/18/1999)
Microsoft WINMM WDM Audio Compatibility Driver (11/18/1999)
Voyetra Turtle Beach Santa Cruz (1/15/2001)
Voyetra Turtle Beach Santa Cruz Game Port (1/15/2001)
Voyetra Turtle Beach Santa Cruz WDM Interface (1/15/2001)
Audio Codecs (11/18/1999)
Legacy Audio Drivers (11/18/1999)
Media Control Devices (11/18/1999)
Legacy Video Capture Devices (11/18/1999)
Video Codecs (11/18/1999)
-- monitor --
Plug and Play Monitor (10/1/1999)
-- mouse --
Microsoft PS/2 Compatible Mouse (11/14/1999)
-- ports --
ECP Printer Port (LPT1) (11/14/1999)
Communications Port (COM1) (11/14/1999)
-- system --
Microsoft ACPI-Compliant System (11/14/1999)
ACPI Fixed Feature Button (11/14/1999)
Programmable interrupt controller (11/14/1999)
System timer (11/14/1999)
Direct memory access controller (11/14/1999)
System speaker (11/14/1999)
PCI bus (11/14/1999)
System CMOS/real time clock (11/14/1999)
System board (11/14/1999)
System board (11/14/1999)
Numeric data processor (11/14/1999)
ACPI Power Button (11/14/1999)
ISAPNP Read Data Port (11/14/1999)
PCI standard ISA bridge (11/14/1999)
PCI standard PCI-to-PCI bridge (11/14/1999)
PCI standard host CPU bridge (11/14/1999)
PCI standard PCI-to-PCI bridge (11/14/1999)
Logical Disk Manager (11/14/1999)
Volume Manager (11/14/1999)
Parallel Class Enumerator (11/14/1999)
Plug and Play Software Device Enumerator (11/14/1999)
Microcode Update Device (11/14/1999)
-- usb --
Standard Universal PCI to USB Host Controller (11/14/1999)
Standard Universal PCI to USB Host Controller (11/14/1999)
USB Root Hub (11/14/1999)
USB Root Hub (11/14/1999)
-- volume --
Microsoft Generic volume (11/14/1999)

In addition, after the upgrade, my HP PSC 500 (all-in-one) printer stopped working. An HP techie walked me through the reinstallation of the printer driver to no avail.

Suggestions regarding either or both problems are greatly appreciated.

Paul R

Is the problem device listed in device manager as a pci simple communications controller?
The list does not show a modem. If so that is possibly the problem device. In device manager, pick the problem PCI device and tell it to reinstall drivers, then point it to the modem drivers. If this is in fact the problem device, after it loads the drivers it will find and install the modem.
If you are familiar enough to get into the BIOS change the LPT port to either EPP or bidirectional to see if it solves the printer problem. If not you can always change it back to ECP.

Thanks for the suggestions. Regarding the modem, I use a Westell DSL modem from Verizon. I'm not sure if that makes any difference to your advice.

I'll see if changing the LPT port has any effect. The instructions from HP for my particular printer specifically called for setting the port to ECP under Windows 2000, but since HP "forgot" to include the driver with Win2000, maybe your suggestion will work.

Thanks.